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What Everyone With Acne Needs To Know About Neutrogena Skin ID

Neutrogena Skin ID is a unique product selection system that asks you 18 questions to direct you to the Neutrogena products that are most likely to heal your skin. In a five-minute skin quiz (there are no wrong answers), the Neutrogena system evaluates your skin care needs and suggests the products you need to clear up blemishes.


  • The problem with most acne treatment products is that they assume that every user has the same type of skin.
  • Neutrogena Skin ID offers 25 different combinations of three products (a cleanser, a toner, and a disinfectant) matched to skin type (oily, dry, combination, or normal), skin tone, location of acne, frequency of breakouts, skin sensitivity, and sun exposure.
  • Neutrogena’s Skin ID quiz asks you 18 questions to match the best combination of products to your skin.
  • Neutrogena claims that it gets rid of 70% of blemishes in two months for most users. That doesn’t sound like a lot, but it’s actually more than most acne treatments.
  • Neutrogena will get you better results than any single acne care product. But you might get rid of more blemishes faster with the acne care systems from Exposed Skin Care.

What To Expect From A Neutrogena Skin ID Evaluation

The first questions the Neutrogena Skin ID system asks you are your name, gender, and age. Answering this question just takes a few seconds.

Next you’ll be asked whether your skin is oily, combination, normal, or dry. Just because you have acne doesn’t mean your skin is oily. Most people who have acne don’t have oily skin. But answering this question accurately is extremely important.

If you have dry skin, it tends to get darker or duller throughout the day. It may flake or peel, and it may feel itchy or scratchy when you go outdoors into the sun. You are more likely to get pimples than you are to get whiteheads or blackheads

If you have oily skin, it tends to get shinier throughout the day. It may feel greasy, and it is rare for your skin to flake or peel. You are more likely to get whiteheads or blackheads than you are to get pimples.

It’s possible for you skin to be both dry and oily. This is called combination skin. Typically, you would have oily skin on your nose and across your brow, and dry skin on the sides of your face.

And it’s also possible to have normal skin that is neither dry nor oily. Even people who have normal skin can get acne.

The next question you will be asked is whether you have rough areas of skin on your cheeks, nose, or chin. Rough patches of skin usually indicate sensitive skin. Rough patches on your cheeks or nose may be caused by irritation induced by skin care products. Rough patches on your chin may be caused by sodium lauryl sulfate (SLS) in mouthwash or toothpaste.

Then you’ll be asked about your skin tone. Technically, the only pigments that human skin makes are brown, gray, and yellow. Intense brown pigment looks black. That is why the darkest tone on the palette is “dark” rather than “black.” At the opposite end of the spectrum is “very fair” skin. Your skin could also be porcelain, olive, brown, or light brown.

You’ll be asked how sensitive your skin is, that is, how often it breaks out. You’ll be asked whether you have blackheads, whiteheads, red bumps (papules), white bumps (pustules), or deep and large bumps (nodules), and whether it appears on your forehead, nose left cheek, right cheek, chin, neck, or chest.

The system will ask you how many pimples you have right now, and how often new pimples appear. It will ask how often you touch your face, and which acne care products you have used in the past. You’ll be asked how carefully you stick to your skin care routine, whether you feel stressed, how much sleep you get every night, how often you break out in sweat on your face, where you live in the United States, and how much sun you get every day.

Then the system will choose three products that work best for your particular case of acne, usually a cleanser or a cleansing mask, a toner for opening pore, and a disinfectant if infected pores are a problem.

Does Neutrogena Skin ID Really Work?

The advantage of the Neutrogena Skin ID system is that there are 25 different combinations of products for treating mild to moderate acne on any skin type. A clinical trial involving 500 volunteers assigned products according to the system, the company reports, improved skin in every case. But that doesn’t mean that Neutrogena Skin ID gets rid of 100% of blemishes overnight.

The company says that 86% of users got visible results the first week, 90% by the end of the second week, 94% by the end of the third week, and 100% by the end of the fourth week.On average, Neutrogena Skin ID removes about 70% of blemishes in two months. This is a credible figure. It’s better than most prescription treatments and probably the best (if manufacturers were honest about their results) of all over-the-counter products.

Neutrogena backs up its products with a 60-day no questions asked  money-back guarantee (less shipping and handling). It provides a toll-free number for customers to ask questions about products and is constantly reviewing its products even better.

But I Saw An Ad For Product That Claims It Gets Rid Of 100% Of Blemishes In Three Days

There are no acne products and no acne systems that get rid of 100% of acne blemishes in less than a month, and there are no acne systems that get rid of 100% of blemishes for 100% of users in any time frame. No single product works for everyone. Neutrogena Skin ID works better than most, but it may not actually be the best.

Exposed Skin Care acne treatment systems usually offer four, five, or nine acne treatment products. There won’t just be a cleanser, a toner, and a disinfectant. There may also be a moisturizer, two different forms of microdermabrasion to get rid of small scars and spots, and a probiotic supplement to help train your immune system to fight acne with less inflammation. You’re free to choose the products you want, and to change your order as your acne improves.

Exposed Skin Care claims that its program gets rid of 98% of blemishes for 96% of customers in just one month. It requires a little more effort than Neutrogena Skin ID, and it costs a little more, too, but many customers get even better results with Exposed Skin Care. They’re both great systems—and if you decide to try Exposed Skin Care, their products come with a one-year money back guarantee.

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lori Reply

I am looking for neutragena skincare products that don't contain any type of sodium sulfate.I am a 50yr old woman that still gets pimples and has oily skin in the t-zone area. Thank You, Lori Weber

March 22, 2012 at 6:10 pm Reply
Martin Reply

Hi Lori, I think it's best if you direct your inquiry to Neutrogena as I'm sure they will be able to direct you to a suitable product of theirs.

March 23, 2012 at 9:17 am Reply
kelvin Reply

i would like to hear from someone who is free from acne

February 3, 2013 at 9:06 am Reply
Jake Aaron Reply

Hey bro. I had problem with acne for over a decade and I considered it bad enough for me to always try to cover my face with something. But I have been acne-free since 2014. Skin ID work but then they discontinued it but now I use neutrogena's stubborn acne face cleaner and I use the stubborn acne spot treatment every night before bed and it keeps my face Clean and Clear of acne

October 5, 2017 at 7:40 am Reply
Nicole Reply

Neutrogena Skin ID says that they are currently not accepting any new orders...that speaks louder then the commericals did.

March 7, 2013 at 6:01 am Reply
Danielle W Reply

I can't even find the quiz to do it. Some one gave me the product and it worked. I would like to order more but can't find it

August 29, 2014 at 8:19 am Reply
Nicole Reply

It was discontinued awhile ago, its so upsetting because after that I can't fond anything to clear my face like skinid did :(

December 2, 2014 at 6:30 pm Reply
Hannah Reply

Do you know why it was discontinued?

August 24, 2016 at 4:03 am Reply
Jake Aaron Reply

, yes I know why it was discontinued. I had bad acne for over a decade and skin ID was the first thing that worked and I ordered it every month but the problem was yes it worked better than anything I've ever tried and a lot of people agree with me but not enough people were ordering it. It worked better than proactive but proactive was so well-known it didn't matter people didn't try skin ID and not enough people ordered it regardless of how well it works. People were so tired of hearing that something work and it didn't so even though skin ID did work for most people people didn't bother believing it so they shut it down. It's actually pretty sad because it's one of the few things that actually did what it said it was going to do but not enough people tried it because if they did it would still be around

October 5, 2017 at 7:42 am Reply
Jake Aaron Reply

Although since then my acne has been cleared and I have been using the same product since it got discontinued it works every time

October 5, 2017 at 7:43 am Reply
joan Reply

Need the quiz please. Where do I find it?

November 29, 2014 at 10:58 am Reply
Nina Reply

I too was a long time user of skin id and it was the only thing that reduced my acne effectively. The stores around here do not sell comparable products. In fact, the only cleanser is salicylic acid not benzoyl peroxide and makes my skin red and burn, but I can't afford the more expensive products and pro-activ, murad and acne free all did not work for me.

December 20, 2014 at 1:56 pm Reply
Laura Reply

My daughter has been using the scrub for pores. She has a huge cystic acne on the side of her nose and another popped up on her cheek. Could alpha hydroxy cause this to happen?

January 26, 2015 at 5:52 am Reply
Alisha Snell Reply

Has anyone here tried detoxing cleanse and oil cleansing?? I have started not long ago and I am giving it tiome because the toxins in detoxing your body comes out in your skin but it should start clearing after about 3 weeks, I am hoping that is part of my problem I have never been a really healthy eater ect but maybe some should think about a body cleansing and diet plan of way less processed foods and so forth. Just a thought, but I would like to hear from people about their experience with oil cleansing

April 24, 2015 at 3:32 pm Reply

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